Pro Tools

**Rescanning plug-ins (macOS)**

First, check if the AAX files are located in the following folder:

AAX: Macintosh HD / Library / Application Support / Avid / Audio / Plug-ins /

Then, rescan your plugins in Pro Tools by deleting its preferences:

Close Pro Tools and launch Finder.
Click Go and select Go to Folder...
Enter <USER folder>/Library/Preferences/Avid and click "Go".
Delete the Pro Tools folder.
Restart your computer and launch Pro Tools.

**Rescanning plug-ins (Windows)**

First, check if the AAX files are located in the following folder:

64-bit AAX: C:/ Program Files / Common Files / Avid / Audio / Plug-Ins /

Then, rescan your plugins in Pro Tools by deleting its preferences:

Windows Pro Tools (11, 12 & 2018+)

Navigate to: \Users\<username>\AppData\Roaming\Avid\Pro Tools
Delete the file: InstalledAAXPlugins
Re-open Pro Tools.

Can I use Neural DSP plug-ins in "Pro Tools First"?

Unfortunately, third-party plug-ins are not supported to run on Pro Tools First. Only plug-ins available from the Market Place which is within the DAW itself.