Rescanning plug-ins (macOS)

First, check if the AAX files are located in the following folder:

AAX: Macintosh HD / Library / Application Support / Avid / Audio / Plug-ins / 

Then, rescan your plugins in Pro Tools by deleting its preferences:

  • Close Pro Tools and launch Finder.
  • Click Go and select Go to Folder...
  • Enter <USER folder>/Library/Preferences/Avid and click "Go".
  • Delete the Pro Tools folder.
  • Restart your computer and launch Pro Tools.

Rescanning plug-ins (Windows)

First, check if the AAX files are located in the following folder:

64-bit AAX: C:/ Program Files / Common Files / Avid / Audio / Plug-Ins / 

Then, rescan your plugins in Pro Tools by deleting its preferences:

Windows Pro Tools (11, 12 & 2018+)

  • Navigate to: \Users\<username>\AppData\Roaming\Avid\Pro Tools
  • Delete the file: InstalledAAXPlugins
  • Re-open Pro Tools.

Can I use Neural DSP plug-ins in "Pro Tools First"?

Unfortunately, third-party plug-ins are not supported to run on Pro Tools First. Only plug-ins available from the Market Place which is within the DAW itself.